The professional we are looking for will act as a Support Analyst and will be allocated in São Paulo office, but with the availability to travel to client site when necessary, responding to the Support Manager. Responsible for the second level of support and maintenance of the rating and billing solution.
Major Duties & Responsibilities:
Experience & Requirements:
. Investigative spirit and effective communication;
. Dynamism, proactivity and work under pressure;
. Ability to learn through reading documents and manuals;
. Perception and analysis to guide and solve problems;
. Ability to conduct more than one activity simultaneously;
. Self-taught and self-managed;
. Availability for eventual trips.
. Previous experience in billing or mediation systems.
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